OUTSIDE PARTS, RENTAL, SERVICE SALESPERSON

/OUTSIDE PARTS, RENTAL, SERVICE SALESPERSON

Job purpose

Work closely with customers and sales team to grow and promote the sales of parts, rentals, and service for the branch.  Sales representatives establish and maintain long-term business relationships with a new and current customer base.

Duties and responsibilities

  • Source new sales opportunities by traveling to the future customer location, through inbound lead follow-up, and outbound cold calls and emails
  • Gather technical information from technicians work orders, customers inquiries, PM write-ups and shop technicians to precisely evaluate and estimate the needed repairs
  • Gather the needs information to accurately itemize parts needed
  • Provide well written, descriptive estimate based on findings and submit to the decision maker for review and approval
  • Work with parts, sales, and service to negotiate the sale if the need arises
  • Revise the estimates if needed to ensure additional parts and labor is within the customer’s bounds
  • Work closely with sales when refurbished units are selected
  • Work closely with Service Manager to ensure customers’ needs are being met in the shop and out in the field
  • Meet or exceed the outlined company revenue and profit goals
  • Generate consistent work for technicians
  • Manage and interpret customer requirements – speaking with clients to understand, anticipate and meet their needs
  • Communicate sales or service opportunities and customer concerns or suggestions
  • Identify and resolve client concerns, recommending a course of action to alleviate these concerns in the future
  • Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively
  • Preparing responses to RFP (request for proposals) and RFI (request for information)
  • Working knowledge of the design tools and price calculations
  • Researchers market requirements and market data

Qualifications

Education/Experience

  • BS degree in sales, marketing, or business
  • At least 4 years of sales in similar industry

Knowledge

  • EquipSoft Program (preferred, but not required)
  • Expert knowledge of industrial powered equipment and industry
  • Mechanical aptitude
  • Microsoft Suite (Excel, Word, Powerpoint, and Outlook)
  • Industry parts

Skills

  • Excellent interpersonal, presentation, and communication skills
  • Excellent listening skills
  • Critical thinking
  • Excellent time management
  • Superb  phone communication skills
  • Excellent negotiation skills
  • Good problem solving
  • Excellent selling skills
  • Customer service
  • Attention to detail

Abilities

  • Demonstrate ability to develop solid business relationships
  • Demonstrate ability to sell at a profitable level and meet goals
  • To organize and manage multiple priorities
  • To think ahead and plan over a one-year time span
  • To write sales contracts
  • Analyze data
  • Work under pressure

Other characteristics such as personal characteristics

  • Awareness of lean business principles

Travel

When performing this duty, the employee will travel to different customer locations

Working environment and Physical Demands

The work environment characteristics described here representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working environment

While performing this duty, the employee will be exposed to the usual moderate (general office area) noise level.  However, the employee can be exposed to noisier shop environments.  When performing the duties of this job, it is a requirement to wear Personal Protective Equipment whenever appropriate.

Physical requirements

While performing this duty, the employee will require to frequently sit, walk, talk, and listen.  The employee is required to frequently use hands to fingers, handle, feel objects, or controls, including the products we rent, computer, and other office equipment.  The employee must often stand, walk, lift, and/or move up to 30 pounds.  Appropriate material handling equipment should be used to lift or move items that are heavy or bulky.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

To apply for this job please visit jobs.medleycompany.com.

2019-07-11T09:44:41+00:00July 10th, 2019|